Aye! Right!

I just got this email purporting to be from PayPal. I don’t believe the email.

Dear valued PayPal member:

It has come to our attention that your PayPal account information needs to be
updated as part of our continuing commitment to protect your account and to reduce
the instance of fraud on our website.  If you could please take 5-10 minutes out
of your online experience and update your personal records you will not run into
any future problems with the online service.


However, failure to update your records will result in account suspension.
Please update your records on or before July 06, 2007.

Once you have updated your account records, your PayPal session will not be
interrupted and will continue as normal.

To update your PayPal records click on the following link:
http://72.189.180.57/updateusersonlinesecurity.html



Thank You.
PayPal UPDATE TEAM

What makes me think it is a fake? The URL does not contain PayPal’s domain name. It is a simple IP address.

So, who owns the IP Address?

OrgName:    Road Runner HoldCo LLC
OrgID:      RRSW
Address:    13241 Woodland Park Road
City:       HerndonState
Prov:       VA
PostalCode: 20171
Country:    US

And what about the real PayPal. Their IP Address is 216.113.188.64.

Also, the email didn’t have my address in the “TO” box (So I’m guessing all the recipients were BCC’d into the list) and the reply address is no-reply@google.com.

I have sent an appropriate email to Road Runner letting them know that someone is using their servers to host phishing sites. Hopefully it can be taken down promptly to prevent any less savvy people falling victim to this really quite amaturish attempt at a phishing scam.

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PayPal Sucks (in my opinion)

I just got a friendly reminder from Flickr that my account is up for renewal. Okay, I’ll just do that now, while I remember. So it takes me to PayPal for payment. I’ve not used my PayPal account for about a couple of years so I couldn’t remember my log in details. No matter what I tried for the password recovery it wouldn’t give me the information. I tried just about every email address I’ve ever had and it just sits there and says that its sent an email to that account – no it hasn’t!

So then I try a different tactic and just pretend I don’t have a paypal account and just pay with my credit card. No can do! My credit card is tied to a paypal account I can’t access and it won’t let me pay until I log in.

So, unless Flikr accept any other form of payment then my account will expire in two weeks and I’ll be looking for somewhere else to post my photographs.

Looking at this from an optimistic point of view, I should be thankful that the security should deter any would-be phisherman. It’s so secure even the account owner can’t access it!

NOTE: This entry was rescued from the Google Cache. The original date was Tuesday, 6th February, 2007.

Pay Pal, How I hate thee

Why is it that every time I try and use Pay Pal I get some sort of problem. I have recently “bought” a Microsoft Optical Trackball from a seller on eBay. Not something I do often, but it seems that eBay is the only place I can get these now – and since every other pointing device I use causes me pain after a few minutes of use I must resort to eBay.

When I won the auction I attempted to pay. I managed to log in to Pay Pal with out problems this time (see a previous rant about log in problems). But, since my credit card expired since the last time I used Pay Pal it naturally wanted new card details. So I provided them. It was the same credit card account as before, but with an updated expriry date. However Pay Pal refused to accept it saying the card was already on file. Since I arrived through the eBay “Pay Now” button the work flow did not allow me to go anywhere else. I must supply a different card or nothing. No option to choose an existing card (because my only card on file has now expired, I presume) so there is no where to go.

Okay then…. I type in the pay pal URL and start from the beginning. I log in, find the card and attempt to edit it. I Update the expiry date and the CVV number and attempt to save the changes. Now, it doesn’t like my billing address. The same billing address it happily accepted when I moved house 9 months ago.

I get an error message that states:

We were unable to verify the billing address for this credit card. Please enter the address where you receive billing statements for this credit card below. Please refer to the automatic email we have sent to assist you.

The address they have on file is my address, and it is the address my credit card bill comes to.

Interestingly I’ve attempted to update the expiry date several times over the last hour and so far I’ve receved a sum total of zero emails from Pay Pal. I’ve even sent them a message to their support centre, and not even as much as a we’ve confirmation of receipt.

Was the address on file wrong? Well, appart from one comma there was no difference to the address they have an how the address is printed on my credit card statement. So, I retype the address with out the comma and it still doesn’t work.

Anyway, I’m going to have to think of other ways to pay as I don’t want the seller getting pissed off and think I’m a bad customer who won’t pay.

Why is it that every time I use Pay Pal it is a bad experience?

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NOTE: This blog entry was rescued from the Google Cache. The original entry was dated Sunday 3rd June 2007.