I recently read a blog post from a guy that was irritated with the customer service from his bank. And that is a fair thing to blog about. If you don’t think you are getting a good service from a company, blog about it, let the world know. Others with a similar experience will probably comment and share their experience. This publicity can often be the start of a very bright and uncomfortable light shining on the organisation in question which can lead to improved customer service.
However, if you are going to post such a thing, or comment on someone else’s blog post then please do not post copies of letters you sent to the bank containing all your financial details. That way madness (and identity fraud) lies.
If you think I’m making this up then go and read this: http://www.arjunprabhu.com/blog/archives/2005/04/27/icici-bank-a-bad-experience-for-many/
If that is their attitude to their own financial safety and security then I just hope none of these people are responsibly for any of my off-shored financial information.
NOTE: This post was rescued from the Google Cache. The original date was Wednesday, 27th December, 2007.