Data Protection Muppets

I’ve mentioned this topic on my blog before with regard to the Royal Bank of Scotland and Intelligent Finance but this time it was related to an insurance claim. The insurance company put me in contact with a company that would do the repairs and all they had to do was arrange a time and …

Not the Way to Complain About a Bank

I recently read a blog post from a guy that was irritated with the customer service from his bank. And that is a fair thing to blog about. If you don’t think you are getting a good service from a company, blog about it, let the world know. Others with a similar experience will probably …

Trying to improve a Tarnished Reputation

A few days ago I blogged about the comments a person had received on their blog when they complained about a particular bank. I was shocked by the indiscriminate nature of the information these people were publishing about themselves and I posted a comment to express my incredulity at the situation. The comment I left …